Terms of Service

1. Agreement to terms

By accessing or using Driive ("the Service"), you agree to these Terms of Service. If you are using Driive on behalf of a company, you represent that you have authority to bind that company. If you do not agree, please do not use the Service.

2. What Driive provides

Driive is a cloud-based scheduling and booking platform designed for home-service and contractor businesses. We provide AI-powered routing, appointment scheduling, lead qualification, and booking automation tools.

3. Your account

To use Driive, you need to create an account. You agree to:

• Provide accurate, current information during registration
• Keep your login credentials secure and confidential
• Notify us immediately if you suspect unauthorized access
• Accept responsibility for all activity under your account

4. Acceptable use

You may use Driive only for lawful business purposes. You agree not to:

• Violate any applicable laws or regulations
• Upload malicious code, viruses, or harmful content
• Attempt to reverse-engineer, hack, or disrupt the Service
• Use the Service to send unsolicited spam or phishing messages
• Impersonate another person or business
• Scrape, data-mine, or extract data from the Service without permission
• Resell or sublicense access to Driive without written approval

5. Payment and billing

Paid plans are billed in advance on a monthly or annual basis. All fees are non-refundable except where required by law. We may change pricing with at least 30 days' notice. If your payment fails, we may suspend your account until the balance is resolved.

6. Your data

You own the data you put into Driive. We do not claim ownership of your content. We use your data only to operate and improve the Service as described in our Privacy Policy. You can export or delete your data at any time by contacting us.

7. Intellectual property

Driive, its name, logo, design, and underlying technology are owned by us and protected by intellectual property laws. These Terms give you a limited, non-exclusive, non-transferable license to use the Service for your internal business purposes. You may not copy, modify, or create derivative works from our platform.

8. Disclaimer of warranties

Driive is provided "as is" and "as available." We make no warranties, express or implied, regarding the Service, including implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not guarantee that the Service will be uninterrupted, error-free, or fully secure.

9. Limitation of liability

To the maximum extent permitted by law, Driive and its officers, employees, and affiliates will not be liable for any indirect, incidental, special, consequential, or punitive damages -- including loss of profits, revenue, data, or business opportunities -- arising from your use of the Service. Our total liability for any claim will not exceed the amount you paid us in the 12 months before the claim arose.

10. Indemnification

You agree to indemnify and hold Driive harmless from any claims, damages, losses, or expenses (including legal fees) arising from your use of the Service, your violation of these Terms, or your violation of any third-party rights.

11. Account termination

Either party can terminate at any time:

• You: Cancel your account through the dashboard or by emailing us. Your access ends at the end of your current billing period.
• Us: We may suspend or terminate your account immediately if you violate these Terms, engage in fraudulent activity, or fail to pay. We will provide notice when reasonable.

Upon termination, your right to use the Service ends. We may retain anonymized/aggregated data for analytics purposes.

12. Governing law

These Terms are governed by the laws of the United States and the State of Delaware, without regard to conflict of law principles. Any disputes will be resolved in the state or federal courts located in Delaware.

13. Changes to these terms

We may update these Terms from time to time. For significant changes, we will notify you by email or a notice on our site at least 30 days in advance. Your continued use of the Service after the changes take effect means you accept the updated Terms.

14. Contact us

Questions about these Terms? Contact us at legal@getdriive.com.

Driive
United States